Consider having a family member nearby to participate, ask and answer questions, if helpful.Have a pen and paper ready to take notes if needed.Prepare a list of questions you have for your doctor.Have pill bottle(s) handy to answer questions. Keep a list of chronic conditions and medications.Keep track of your temperature, blood pressure, weight or other vitals you can get easily at home.Keep track of your symptoms and when they started.To get the most out of your virtual visit appointment and ensure it goes smoothly make sure to: You may be responsible for a portion or all of this cost depending on your insurance. Your provider will join you online to begin your appointment.Ī charge will be submitted to your insurance company per usual business practices. Make sure the camera and microphone on your computer or device are working properly so your provider will be able to communicate with you. When your appointment time arrives, click on the link and follow the instructions to join your appointment. You may receive a phone call from the office to complete check-in about 15 minutes prior to your appointment. This may include follow-up in clinic, referral to a specialty provider, lab or imaging.When you schedule a virtual visit appointment, you will receive a text or email with a secure link prior to your appointment. You and your provider may decide that you need further care following a video visit. We recommend you access your scheduled video visit 15 minutes ahead of the appointment time. If your condition requires a prescription, your provider will electronically send your prescription into your preferred pharmacy. Medical assistants may participate in gathering information, similar to a traditional office-based visit, before you meet with your physician. What to Expect During a Video Visitīy design, video visits are similar, in both process and duration, to that of a traditional office-based visit. If you have the opportunity to use the Froedtert & MCW app, this is the best way to access your visit. If you are on a laptop or desktop computer, you may log in to your M圜hart account to access your video visit.īe sure to use the app (not the web browser) on your phone, tablet, or device. Search the words “Froedert&MCW” and download the app to get started. This is the easiest and recommended way to connect with your provider for your visit. We recommend that you access your video visit via M圜hart on the Froedtert & MCW app on your smart phone, tablet or other device. If you don't know if your condition qualifies, please call and ask. You are physically in the state of Wisconsin at the time of your video visit, as per your provider’s medical license.Video visits are only available if you meet the following criteria: If you have caregiver access, you can also schedule a video visit for your child. You may also schedule a video visit by calling 41. Schedule your video visit via M圜hart direct scheduling on the web or the Froedtert & MCW App, or by calling your health center. Video visits with a Froedtert & MCW provider can be scheduled for a specific time, just like an appointment in the clinic, during the same hours as your health center. You will also need an internet connection and a quiet, private place where you can talk with and hear your provider. Video visits are preferred through your Froedtert & MCW account and can be accessed via your mobile phone, tablet or desktop device with a camera. Learn more about the difference between our virtual visit options. ![]() Need care now without an appointment? Access our Virtual Clinic to receive treatment through your webcam for $49. For primary care and some specialty care appointments.Video through the Froedtert & MCW app is the preferred option. Accomplished through M圜hart messages, telephone and live video.If you do not already have a provider with us, please call 41 to get started. Scheduled appointments that take place online with a Froedtert & MCW provider during normal clinic hours.A form of telemedicine where doctors and patients meet remotely, using HIPAA compliant video-conferencing tools.
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